Talking Allergies
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HOF: The Keg
http://talkingallergies.allergicliving.com/viewtopic.php?f=44&t=4035
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Author:  lin101 [ Sat Oct 18, 2008 9:39 pm ]
Post subject:  HOF: The Keg

We went to the Keg last night, and as usual it was fantastic. It reminded me that I should add them to the Hall of Fame!

I've been to Keg restaurants in Ottawa (market), St. Catharines and some other Ontario cities, and have had consistently excellent experiences. At the Ottawa Keg, the manager's name is Dave and always makes me feel confident that I can be accommodated.

With my egg allergy, it can be tough to find bread/garlic bread that I can have. At the Keg, they do the garlic bread without the goopy mayo spread so that it's totally safe for me. They also bake the teriyaki chicken rather than grill it since I'm sensitive to beef. It's always done to perfection! I also love the side of asparagus - total luxury.

I never feel like they're trying to escape liability, or that they don't understand - THEY GET IT! So satisfying. Definitely my favourite place to go for a fancy dinner once in a while.

Author:  laurie15 [ Sat Oct 18, 2008 10:44 pm ]
Post subject: 

I'll second this. I don't eat out (and am a vegan, anyway, so the Keg wouldn't be my choice!) but my mom, who is also gluten and casein/dairy free, ate at the Keg the other day, and they were excellent to her. They even gave my parents a complimentary dessert because it was their anniversary, and then when the server remembered my mom couldn't have gluten and dairy, they gave them two free appetizer coupons for next time! They are great. This is the St. Catharines location.

Author:  Storm [ Wed Oct 29, 2008 5:26 am ]
Post subject: 

I agree. I've been to The Keg in Montreal and Niagara Falls and had great experiences both times. They really get the allergy issue.

Author:  mharasym [ Tue Nov 04, 2008 7:50 pm ]
Post subject: 

If you would have asked me two months ago I would have concurred . . . now it's a different story.

I went to The Keg (girls night) a few weeks ago and they had Pecan Crusted Steak as the special!

Next time we're planning to go with our son (it's one of his favorites) there will be LOTS of questions before we confirm our plans.

A co-workers wife who has a severe dairy allergy reacted to their steaks as they apparently baste them with butter . . . she's not anaphylactic, but she suffered for days afterwords. If she would be ana, it would probably been catastrophic.

M

Author:  gwentheeditor [ Tue Nov 04, 2008 9:10 pm ]
Post subject: 

M, I wonder if that's the one franchise and whether the manager might be persuaded to drop that one steak from the menu.

Re the butter basting - that would not be expected, but I hope she had mentioned her allergies to the server. May not be the case here, but I find a lot of allergic adults just order what they assume to be safe from the menu.

Not me - I always make them write down my allergens and tell the cook. The bother sure beats a trip to Emerg.

Author:  mharasym [ Thu Nov 06, 2008 6:28 pm ]
Post subject: 

Hi Gwen - the Pecan special could be unique to the one location and it isn't on their regular menu., it was a special. . . . Regardless, I'm just saying that pecan contamination on the grill makes me very uncomfortable and served as a reminder to never be complacent when we go to the restaurants we normally consider safe.

Cross contamination factor for butter basting on a grill would be huge for those with darily issues. I didn't ask my co-worker what they said specifically regarding her allergy/intolorance to the serving staff - but I do know they said they would never be back because of what had happened and they were NOT impressed with The Keg's response . . .they gave them a gift certificate for dessert on their next visit . . . .a dairy free dessert? Next Visit? Probably NOT!

Margaret

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