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 Post subject: The Big Carrot
PostPosted: Fri Aug 18, 2006 12:14 pm 

Joined: Tue Mar 22, 2005 6:53 pm
Posts: 1454
Location: Canada
I love The Big Carrot---I love the store, the name, the company, the area of Toronto where it is located. ([url]see[/url])

They have renovated the store (renovations still under way actually)--and I was so disappointed to see that the open bin nut section had been moved from this corner near the cereal aisle to the *produce section*. People don't scoop the nuts . . . they come pouring out from the containers . .. but *still*. I suppose any place with open bin nuts poses a risk . . . but there is a greater risk of people sampling nuts and then leaving nutty fingerprints on the produce.

So I went to the customer service desk and wrote out my concerns. I was so impressed--they actually respond to customer concerns! I got an email---they thanked me for drawing attention to the problem and said that they are still fine tuning everything and will take my suggestion into account. They said they are also concerned about nut dust getting into the air and settling on the produce when they refill the containers. I hadn't even thought of that. Not sure how much of a problem that would be as there is some space between the nut containers and the produce . . . but who knows.

They said that while they are figuring the problem out, I'm welcome to ask them to get produce for me from the back room that hasn't been on the floor. :D

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